Privacy Policy Page

Jaggery Bite is committed to protecting the privacy of its users. This policy describes how we collect, use, and safeguard personal information in compliance with the IT Act, 2000 and SPDI Rules, 2011.

Data Collection and Usage

We collect information that allows us to fulfill orders and provide a personalized experience. This includes:

• Contact Information: Name, address, and phone number for delivery purposes.
• Order History: To help users manage their preferences in the “My account” section.
• Inquiry Details: Information about event types and quantities for bulk order requests.
• Device Data: Technical information used to optimize website performance.

We use this data to process transactions, communicate order updates, and—with the user’s consent—send newsletters about new jaggery delights.

Data Security and Storage

User data is stored in secure, encrypted databases. We do not store sensitive financial information like credit card numbers; these are handled directly by our payment partners. We retain personal data only for the duration necessary to satisfy business and legal requirements.

Third-Party Sharing

We share data with third parties only when necessary for our operations. Our delivery partners, such as Swiggy, receive the necessary contact details to ensure orders reach the correct location. We do not sell or trade user data to marketing firms.

User Rights

Users have the right to access their data, correct any inaccuracies, and request the deletion of their accounts. Consent for data collection can be withdrawn at any time by contacting our support team at jaggerybites.in@gmail.com.